About Us

IdeasUnlimited provides physical call center support and remote support services to clients all over the globe. Building a loyal client base and a thriving IdeasUnlimited Family for more than 10 years, we have completed over 4000 projects in a multitude of different industries. IdeasUnlimited provides rewarding remote careers to skilled workers all over the globe.

We provide a variety of services:

Call Center Support Services

Multilingual Support Services

Healthcare Call Center Support Services

Ecommerce & Backend Support Services

Operations Support Services

Virtual Assistant Services

The IdeasUnlimited value proposition includes 24/7/365 support, top call center and remote teams, fast flexibility and scalability, omnichannel support, cost-effective packages, skilled project management, and top of the lot technology and software.

We are a company that values integrity, hard work, diversity, teamwork, and innovation. Our recruitment policy is geared towards providing remote work opportunities to skilled workers irrespective of their location and circumstances. This translates into a very diversified remote workforce, delivering high quality results on myriad projects in different industries. IdeasUnlimited’s longevity management policy ensures workers stay with us for long, benefiting from rewarding remote careers in a professional environment.

IdeasUnlimited offers competitive pay packages and benefits for both full time and part time remote jobs. We are also committed to attracting and fostering the special workforce—those facing social anxiety, handling a physical disability, veterans, and stay at home moms and dads.

Options of Working with Us

Physical Call Centers

IdeasUnlimited offers call center representative jobs in our physical call centers in General Santos and Davao, Philippines and Lahore, Pakistan.
We are also opening up call centers in USA.

Remote Jobs

Remote work opportunities at IU offer the flexibility of working from a remote location but having rewarding remote careers. These are prefect for the special workforce — those dealing with social anxiety or a physical disability, veterans, military spouses, stay at home parents, and students.

Our Mission

Provide the highest quality of service by hiring the best people in the industry, utilizing the best technology available, and offering competitive pricing packages tailored to client needs.

Our Values

  • Integrity: The core and foundation of our company is honesty and having strong moral principles.
  • Teamwork: We strongly believe that people with diverse experiences and core strengths working together creatively develop solutions.
  • Diversity: At IdeasUnlimited we strongly support equal opportunity employment since individuals from diverse backgrounds can offer a wide array of talents, skills, and experiences that may be of benefit to the organization.
  • Trustworthiness: Trust is the most valuable commodity in the workplace. We will never divulge your company’s confidential information and business ideas to any competitors or third parties.
  • Efficiency: Time is valuable! We don’t want to waste your time or ours; therefore, we streamline many of our processes and procedures so that no time is wasted creating RESULTS!

Our Impact

Results, Growth and Smiley Faces☺!

Our History

December 2010

IdeasUnlimited started solely as a remote support services providing business, registered in the USA

December 2011

Completed 100 remote projects – mostly small but great experiences

June 2012

Partnered with a small IT firm to offer remote IT solutions.

June 2013

Completed 1000 remote projects

June 2014

Ranked in the top five remote service providing companies on a major online freelancing platform

December 2014

Crossed 2000 remote projects milestone

November 2015

Moved the headquarters to Texas, USA

February 2016

Crossed 3000 remote projects milestone

November 2016

Opened a 15-seat call center in Houston, Texas

February 2017

Opened a 25-seat call center in Karachi, Pakistan

June 2017

Opened a 50-seat call center in General Santos, Philippines, and a 25-seat call center in Davao, Philippines

February 2018

Crossed 4000 projects milestone

July 2018

Rebranded IdeasUnlimited’s online presence and service offerings

January 2019

Opened a second call center in General Santos, Philippines

February 2019

Introduced Healthcare Call Center Support Services

June 2019

Awarded Customer Support Company

July 2019

Awarded Top Houston Company—IT and Business Services

August 2019

Awarded Top Business Services Firm

September 2019

Opened a call center in Lahore, Pakistan

October 2019

Awarded the Houston Top Call Center for 2019

December 2019

Awarded Top Healthcare HR Services Firm 2019

The IU Team

The IdeasUnlimited management team includes a diverse team of individuals from all across the world, including United States, Europe, Philippines, Egypt, and Pakistan.

Shahzad Yaqoob (Nick)
Founder, Co-Owner, Managing Director
Mehwish Naeem (Melissa)
Operations Manager (HR & Admin)
Kanwal Iqbal (Kristine)
Business Development Manager
Allena Cruz
Staffing Manager
Maria Carmela
Lead Team Lead (Lead TL)
Unaiza Iqbal
HR Admin Executive
Yasir Umair
Lead Recruitment Specialist
Ashlie Castaldo
US Recruitment Specialist
Catherine Janeo
Team Lead
Ebony Harbin
Executive Assistant
Sairah Ahmed
Customer Support Representative
Saira Zafar
Growth Contributor
Mark – Siccuan Law Firm
Legal Consultant (Philippines)
Shariff Law Firm
Legal Firm (USA)

Meet some senior team members

Meet some members of the IU Family who have flourishing remote careers, developing their skills everyday and providing invaluable support services to our clients.

Abdil K
Ahmed R
Alvin B
Ameliane E
Anah K
Asad B
Camille S
Christina C
Divina L
Hannah S
Hazel Mae F
Husnain B
Jaymarie C
Julia S
Kathlene V
Kay C
Kerrian T
Lorena A
Lorraine G
Michael A
Owais A
Remarie C
Rene P
Roan D
Sana M
Sarah P
Stela Mai C
Therese H
Thomas S
Twinkle M
Umer F
Walaa K